Appointments

Tel: 01772 323 021 to book an appointment. Urgent on the day morning appointments can be booked from 8am & afternoon appointments from 1pm.  Routine appointments can be booked in advance.

You can also book appointments via the NHS app on-line.

You can help us by:

• Letting us know if you need to CANCEL your appt

• Being on time for your appointment

• Appointments can be booked in advance.

Home Visits

If you require a home visit please telephone the surgery in the morning and select option 3.

If possible please try to telephone before 10am to request a home visit to allow the clinical team time to plan their visits for the day.

A doctor or nurse clinician may phone you before visiting, to decide if your medical needs can be managed over the telephone or if you require hospital admission.

If your needs of care can not be managed over the telephone a doctor or clinical nurse practitioner will visit you at home.

House visits are only available for patients who are housebound because of illness or disability.

Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible.

 Test Results

Please ring the surgery on 01772 323 021, did you know you can now request a callback by pressing option 5!

For test results please ring after 2.00pm Mon to Friday.  Please appreciate the receptionists are not medically qualified and are only permitted to give limited information to the patient.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

Your employer can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification, as above.

If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP. You will need to see your GP for your first sick note.

However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).