Our dedicated team of receptionists handle the efficient everyday running and administration of the practice, the receptionist performs a very busy and sometimes difficult job to ensure the smooth running of the practice. They're sometimes faced with situations out of their control, such as, surgeries running late or the doctors being called out on an emergency. If a situation does arise they will keep the patients informed but please remember it is not the fault of the Receptionist.
Your consideration & patience is much appreciated
|Dr G Hamad (f)|
Qualifications: MB.ch.B Languages spoken: English and Arabic Special interests: Family Planning, contraceptive implants, child health.
|Dr Kaream Dawoud (m)|
We are pleased to announce that Dr Kaream Dawoud has joined our practice as a GP Partner working alongside Dr Hamad.
|Sister Michelle Holden (f)|
Sister Michelle is responsible for attending to patients who wish to be seen by a health care professional; diagnosing and treating patients presenting with minor illness; seeing and advising people in respect of their continuing medical and nursing needs.
|Mrs Rachel Murray (f)|
Rachel is our Nursing Associate her duties include Blood tests, INR checks, NHS Health Checks, administering flu vaccinations, shingle vaccinations, Vitamin B12 Injections, Ear syringing, ECG's, Blood Pressure checks/hypertension reviews and also general diet and lifestyle advice.
Rachel is currently undertaking a Nursing degree, she is hoping to complete her degree in the next 14 months and become a Practice Nurse.
|Miss Kayleigh Baines (f)|
Kayleigh is our GP Assistant, she supports the doctors in the smooth running of their surgery by handling the routine administration and some basic clinical duties enabling the GP to focus on the patient.
Kayleigh holds clinics on Wed & Thurs & offers appointments for Health checks, phlebotomy, hypertension reviews, ECG's etc.
|Miss Olivia Shaw-Ingham (f)|
Olivia has now qualified as an Healthcare Support Worker - she offers appointments for BP readings, weight management, bloods tests, B12 injections, flu injections, ECG's etc.
Olivia is now on long term leave until February 2024.
|Mrs Janine Melia (f)|
Janine Melia is our Practice/Business Manager, she has over 20 years experience in General Practice.
|Mrs Joanna Manzi (f)|
Joanna is our Assistant Practice Manager, she is based in Reception to help you with your healthcare needs.
If you have any queries/feedback regarding the practice please speak to Joanna.
Our admin staff and receptionists are here to help with the smooth running of the practice. They are bound by the same rules of confidentiality as the doctors and nurses.
The practice staff are available over the telephone or face-to-face between 08:00 - 18:30 Mon to Fri.
|Miss Kayleigh Baines (f)|
Kayleigh is our GP Assistant.
What is a GP Assistant?
GP Assistants, also known as Medical Assistants, support doctors in the smooth running of their surgery by handling the routine administration and some basic clinical duties enabling the GP to focus on the patient.
The hybrid medical assistant role was initially developed in the United States, where the focus is to deliver clinical and non-clinical duties supporting General Practitioners in their day-to-day management of patients, and specifically aimed at reducing administrative burden.
|Mrs Dorothy Sumner (f)|
Dorothy is our longest serving receptionist/administrator, she is very experienced and knowledgeable & is happy to assist you with your healthcare needs.
|Mrs Sabina Patel (f)|
Sabina is our Secretary and is happy to assist you with any letters, referrals etc.
|Mrs Andrea Leatham (f)|
Andrea is an experienced receptionist/administrator & is happy to assist you with your healthcare needs.
|Mrs Annette Stopp (f)|
Annette is an experienced receptionist & is happy to assist you with your health care needs.
|Mrs Aimee McNamee (f)|
Aimee is Dr Dawoud's Administrator/Receptionist, she has excellent customer service skills and is happy to assist you with your healthcare needs.
|Miss Angela Lang (f)|
Angela is our new Receptionist, she is here to help you with your medical queries.